Customer Service & Support

Contact our team for assistance with your account, courses, or certificates.

Live chat responses typically within minutes:
Monday - Friday 9:00 AM - 5:00 PM MST
Saturday 9:00 AM - 3:00 PM MST
Email responses within 24 hours.

Frequently Asked Questions

Quick answers to common questions about using Learn Driver.

Click 'Sign In' on any page, then select 'Create Account'. You'll need to provide your email address and verify it with a one-time code. After verification, you can complete your profile with your personal information.

Customer Service & Support

Frequently Asked Questions

How do I create an account?

How do I enroll in a course?

What payment methods do you accept?

How do I continue where I left off?

Can I pause my course and continue later?

What happens if I fail an assessment?

How long does it take to complete a course?

How do I update my profile information?

How do I reset my password?

Can I change my email address?

Why can't I edit some of my profile fields?

Where can I find my certificates?

How long does it take to receive my certificate?

Is my certificate accepted by the Texas DPS?

Can I get a replacement certificate?

What devices can I use to access the courses?

What browsers are supported?

Why isn't my video playing?

Can I get a refund?

Do you offer payment plans?

Can minors take courses on Learn Driver?

How does parent/guardian consent work?

Customer Service & Support

Frequently Asked Questions

How do I create an account?

How do I enroll in a course?

What payment methods do you accept?

How do I continue where I left off?

Can I pause my course and continue later?

What happens if I fail an assessment?

How long does it take to complete a course?

How do I update my profile information?

How do I reset my password?

Can I change my email address?

Why can't I edit some of my profile fields?

Where can I find my certificates?

How long does it take to receive my certificate?

Is my certificate accepted by the Texas DPS?

Can I get a replacement certificate?

What devices can I use to access the courses?

What browsers are supported?

Why isn't my video playing?

Can I get a refund?

Do you offer payment plans?

Can minors take courses on Learn Driver?

How does parent/guardian consent work?